Return Exchange & Refund
At Smart Fit Store 💕, we strive to deliver premium quality lingerie, nightwear, handbags, and bridal accessories with complete customer satisfaction.
❌ NO REFUND POLICY
All orders are non-refundable once confirmed and delivered.
We do not offer cash refunds under any circumstances.
🔁 EXCHANGE POLICY
If you receive a product and wish to exchange it due to size or preference, we offer an easy exchange option.
You can request an exchange within 5 days of delivery, provided the following conditions are met:
✔️ Exchange Requirements:
Product must be unused, unworn, and undamaged
All original tags and packaging must be intact
Order ID or proof of purchase must be provided
⚠️ NON-EXCHANGEABLE ITEMS (HYGIENE POLICY)
Due to the intimate nature of our products, we strictly maintain hygiene standards.
The following items are NOT eligible for exchange:
Panties
Lingerie sets that include panties
Bodysuits
Babydolls
Silicone bras
Accessories & jewelry items
👉 Kindly double-check your order before placing it.
📦 EXCHANGE PROCESS
Customer will send the product back to us
Once received and inspected, we will dispatch the replacement item
If the requested product is not available, we will provide:
🎟️ Store Credit (Coupon)
Amount will be issued after deducting delivery charges
Valid for 3 months
Can be used on https://smartfitstore.co/
🚚 SHIPPING POLICY
🎁 Free Delivery available on orders above Rs. 10,000
For quick orders & assistance:
📲 WhatsApp: 923159447947
🌐 Website: https://smartfitstore.co/
📧 Email: contact@smartfitstore.co
💕 CUSTOMER SATISFACTION
At Smart Fit Store, we are committed to providing:
High-quality & comfortable products
Affordable fashion
Reliable customer service
Your trust matters to us 💯